Sending plant samples to Grow Help Australia

We recommend using a courier or delivering the specimen personally. Australia Post does not guarantee overnight delivery and it can take 2 days even if you use an overnight express method.

Samples without a completed online submission form may be delayed.

When to send

Post samples on Monday, Tuesday or Wednesday, if possible. Samples that sit in transport over weekends can become degraded.

Before you send

1. Correctly package your samples
2. Complete the online sample submission form
3. Include your printed submission form with your sample
4. Meet any quarantine laws or requirements
5. Address your sample correctly.

Overnight courier (preferred)

Attn: Grow Help Australia
Department of Primary Industries
Loading Dock, Basement 3
Joe Baker Street
DUTTON PARK  QLD  4102

Deliver in-person

You can drop off samples to the loading dock on Joe Baker Street between 7.30am and 3.30pm, Monday to Friday.

Address your sample to:

Attn: Grow Help Australia
Department of Primary Industries
Ecosciences Precinct
Loading Dock, Basement 3
Joe Baker Street
DUTTON PARK  QLD  4102

How to find us

1. Enter Boggo Road and turn right onto Joe Baker Street at the end (there's only one way to go and there are significant Cross River Rail construction activities impacting Joe Baker Street).
2. Drive down to the bottom of Joe Baker Street (there are no street numbers) to the B3 loading dock entrance on the right and drive in.
3. The loading dock has a roller door with a buzzer to hand over samples.
4. Ring the buzzer for help if there is no one present when you arrive.

Express Post via Australia Post

Australia Post only delivers to our PO Box, not the street address.

Attn: Grow Help Australia
Department of Primary Industries
GPO Box 267
BRISBANE  QLD  4001