Applying online for a liquor or gaming employee licence or approval

QGov digital identity changes

From Sunday 6 April 2025, you'll no longer be able to use a Queensland Government digital identity (QGov account) to access our online services.

From this date, your QGov account may be automatically migrated to the Queensland digital identity (QDI) system or you'll need to set up a QDI the next time you want to complete an online application. You may need to verify your identity again.

Find out more about how the QGov to QDI transition will impact you.

Contact 1800 000 658 for questions or issues with the QDI migration.

The Liquor, Gaming and Fair Trading (LGFT) online portal helps you:

  • submit individual employee licence or approval applications, or renewals, online
  • pay outstanding employee application fees online.

Access the LGFT online portal

You can use the online portal to apply for the following licence or approval types:

  • liquor approved manager (new and renewal)
  • gaming nominee (new and renewal)
  • gaming repairer (new and renewal)
  • key monitoring employee (new and renewal)
  • wagering key person (new)
  • Keno employee (new)
  • lottery key person (new)
  • casino employee (new)
  • casino key employee (new)
  • approved controller (new and renewal).

Access pre-filled forms

The more information you share with us, the better your experience using the online portal will be.

To access pre-filled forms, select the form you want to use from the tiles on the homepage. You can choose from:

  • Liquor or gaming individual renewal application
  • Liquor or gaming new application
  • Liquor, Gaming and Fair Trading make a payment.

For renewals, enter the licence number you were issued by the Office of Liquor and Gaming Regulation (OLGR). This can be found on your licence or approval.

Select Continue.

Verifying your identity

If you're a new applicant, you'll be asked to verify your identity using a Queensland digital identity (QDI) or an Australian Government myID.

If you've used a Queensland Government account (QGov account) to verify your identity in the past, you'll need to verify it again. This is because QDI is replacing QGov accounts as the preferred identity provider.

QGov accounts are no longer supported—most existing QGov account users are being automatically shifted over to the QDI system. A QDI uses multi-factor authentication and is highly secure, meeting international, Australian and State Government standards.

View the documents you need to set up a QDI.

Linking your identity with our records

Next, you'll be asked to answer some questions to link your QDI or myID with our records. Follow the instructions as you complete the online form.

Once this is done:

  • your forms will be pre-filled with your details
  • you won't need to submit any further identification documents unless something changes.

This will save you time and effort.

Completing online forms without a QDI

You don't have to set up a QDI to submit a form online—submit a 'public form' instead. You'll still be able to complete it online, but your details won't be pre-filled.

To do it this way, select the form you want from the tiles on the online portal. Then select the Public form button.

Identity for new applicants without a QDI

New applicants who haven't set up a QDI will need to provide 100 points of ID from the documents in this list with their application. One must be a primary document and at least 1 must show your photo and 1 your signature.

    • current Australian or overseas passport
    • Australian citizenship certificate
    • ImmiCard (permanent resident)
    • current Australian driver licence
    • birth certificate/extract
    • international driver licence
    • government issued proof of age card
    • tertiary student photo ID
    • public service employee ID card
    • social security card
    • marriage certificate
    • divorce documents
    • Deed poll (change of name)
    • Medicare card

To provide these documents, you can:

All documents must be current and clearly marked with your name and reference number—this can be found on the top right of the notice to pay.

Submitting supporting documents

You can upload supporting documents as you complete online forms.

The maximum upload size for all documents combined is 19MB and file types are limited to PDF, JPG, GIF, PNG or BMP formats.

Make sure your name or online reference number (if you have one) is clearly marked on each document.

Once you hit Submit, you can't upload more documents. You'll have to email them to: OLGRLicensing@justice.qld.gov.au instead. Include your name and the online reference number in the email.

Technical information

To use the online portal, you'll need the latest version of common browsers. Make sure pop-ups are enabled before you start.

The online portal is also accessible on your mobile phone or tablet. If you're having problems on a device, we recommend trying a different device or browser.

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