Approved operators of ID scanners

Licensees of regulated premises (or licensees opting in to the networked identification (ID) scanning scheme) need to enter into a contract with one of these 'approved operators' to get their ID scanning equipment:

These operators are approved by the Office of Liquor and Gaming Regulation (OLGR) to provide regulated premises with networked ID scanners.

(The licensee or staff member who scans a person's ID isn't the approved operator.)

You don't need approval from OLGR for the networked ID scanner. The approved operator is responsible for having OLGR approve your equipment.

Responsibilities of approved operators

Approved operators of ID scanners are responsible for:

providing regulated premises with networked ID scanning equipment
transmitting banning order data to regulated premises to enforce banning orders
giving regulated premises a current manual list of banned patrons to refer to in a system failure
providing 24-hour phone support to regulated premises and escalating issues to appropriately qualified technicians if the system fails or malfunctions.

Approved operators are also responsible for maintaining and operating the systems holding data about banned patrons, including:

ensuring personal information isn't held in the networked ID scanning system for more than 30 days (except for banning order data)
removing licensee bans from the system 30 days after a licence transfers to another operator, unless otherwise requested by the new licensee
handling ID scanning system errors and malfunctions, if directed by OLGR (the Commissioner for Liquor and Gaming Regulation can notify affected licensees of this directive to resolve an issue).

Approved operators must comply with all privacy-related regulations as set out in the Privacy Act 1988 (Cwlth) and the Liquor Act 1992.

The Commissioner for Liquor and Gaming Regulation will decide if applicants are suitable, and a probity process will apply.