Supporting patrons experiencing gambling harm—video transcript

Watch the Follow the Law campaign—Supporting patrons experiencing gambling harm video to learn more about helping patrons experiencing gambling harm.

[Animation]

A father and son are in their kitchen. A mother appears. She looks like a sweet, conservative type with her short blonde hair, pearl earrings, long floral dress and kindly expression.

[Narrator]

This is Kerry. She knows she's gambling unsafely. She's had some big losses from money she's borrowed and is struggling to pay the bills for her family.

[Animation]

A pile of bills appear on the table.

[Narrator]

She's also been fighting a lot with her husband and is feeling depressed, but she's proud and ashamed and wants to fight this on her own.

[Animation]

Kerry's husband points to their son who looks sad.

[Kerry]

Oh, I'm not like other gamblers, I can kick this.

[Animation]

The scene changes. Kerry is now outside a gaming venue.

[Narrator]

Less than 10% of people seek professional help, and sometimes people need this. Kerry doesn't have to fight this on her own.

[Animation]

Kerry goes into the gaming venue where she meets a gaming employee stocking gambling help pamphlets onto a display shelf.

[Narrator]

Staff at pubs and clubs can help by increasing awareness of confidential and non-judgemental counselling services, discussing self-exclusion options, and reminding patrons that services are free.

[Animation]

Kerry takes a pamphlet from the staff member and smiles.

Watch the Follow the Law campaign—Supporting patrons experiencing gambling harm video.