Supporting patrons experiencing gambling harm—video transcript
Watch the Follow the Law campaign—Supporting patrons experiencing gambling harm video to learn more about helping patrons experiencing gambling harm.
[Animation]
A father and son are in their kitchen. A mother appears. She looks like a sweet, conservative type with her short blonde hair, pearl earrings, long floral dress and kindly expression.
[Narrator]
This is Kerry. She knows she's gambling unsafely. She's had some big losses from money she's borrowed and is struggling to pay the bills for her family.
[Animation]
A pile of bills appear on the table.
[Narrator]
She's also been fighting a lot with her husband and is feeling depressed, but she's proud and ashamed and wants to fight this on her own.
[Animation]
Kerry's husband points to their son who looks sad.
[Kerry]
Oh, I'm not like other gamblers, I can kick this.
[Animation]
The scene changes. Kerry is now outside a gaming venue.
[Narrator]
Less than 10% of people seek professional help, and sometimes people need this. Kerry doesn't have to fight this on her own.
[Animation]
Kerry goes into the gaming venue where she meets a gaming employee stocking gambling help pamphlets onto a display shelf.
[Narrator]
Staff at pubs and clubs can help by increasing awareness of confidential and non-judgemental counselling services, discussing self-exclusion options, and reminding patrons that services are free.
[Animation]
Kerry takes a pamphlet from the staff member and smiles.
Watch the Follow the Law campaign—Supporting patrons experiencing gambling harm video.