Water metering
Depending on the type of water authorisation or works you have, you may be required to install a water meter to measure your water use.
This guide details water metering requirements for different types of users. It also provides information on measurement requirements, meter validation, meter readings and what to do if your meter is faulty.
What's new?
Amendments to the Water Regulation 2016 apply from 22 July 2024.
These changes will improve the accuracy of water measurement and help us to manage our water resources fairly and sustainably.
Many of the changes don't require immediate action by water users and will be implemented gradually.
To help you meet your obligations, we will keep you informed about what you need to do as changes are rolled out.
Any metering process underway before 22 July 2024 will continue with no changes (for example revalidation and fixing faulty meters).
From 22 July 2024
Faulty meters must be repaired or replaced within 30 business days.
The Water Regulation (Schedules 11 and 11A) state when you need to:
- provide meter reads to the department
- install and certify a new meter
- certify an existing meter.
Meters and water level stations need to be certified every 5 years. Certificates will expire 5 years from the date of certification.
Find out more about how the changes affect water users.