About the state regulatory system for community housing
The Queensland State Regulatory System for Community Housing (QSRSCH) is the Queensland system for registering, monitoring and regulating local government and prescribed state providers of community housing, including Indigenous councils.
All local governments funded under the Housing Act 2003 to provide community housing in Queensland must be registered under the QSRSCH to continue their funding relationship.
This ensures that local government providers meet national service standards and are held to the same industry-based performance outcomes as nationally registered providers.
The QSRSCH regulates local governments, while the National Regulatory System for Community Housing (NRSCH) regulates non-government organisations.
Regulation of the QSRSCH
The QSRSCH is administered by the Queensland Registrar, and aligns itself with:
- applicable code provisions of the NRSCH
- requirements of Queensland's Housing Act 2003.
QSRSCH guides
State providers of community housing need to comply with the conditions of registration, including reporting performance outcomes. These guides will help you understand your responsibilities and meet reporting requirements:
- Enforcement Guidelines for State Providers (PDF, 422KB)
- Navigating the Community Housing Regulatory Information System (CHRIS) for State Providers (PDF, 1.3MB)
- Guide to Completing your CHAPR for State Providers (PDF, 315KB)
- Guide to Completing your Return for State Providers (PDF, 520KB)
- Metrics information guide for state providers (PDF, 182KB)
- Queensland State Regulatory Code (PDF, 102KB).
CHRIS – online regulatory system
All registration and compliance activities are processed through this online portal.
You will receive login details, electronic training and support materials before you use CHRIS.
Watch the training video about using CHRIS.
Maintaining quality service delivery
State-based registration is designed to ensure a high standard of service delivery by registered community housing providers.
We only give funding for social housing services to registered providers as per the Housing Act.
Getting help
Email QLDHousingRegistrar@housing.qld.gov.au for more information and assistance.