Resolve issues during the apprenticeship or traineeship

During the apprenticeship or traineeship, you may experience issues with your apprentice or trainee, supervising registered training organisation (SRTO) or Apprentice Connect Australia Provider.

We recommend that you try to resolve the issue first, by following our simple conflict resolution tips.

This guide outlines steps and tips for trying to resolve issues on your own first, as well as alternative options for dealing with these issues when you need to escalate the problem.