Nour's story – video transcript

Watch Sharma and Nour talk about the value of workplace diversity.

[Sharma Haller]

For us, employing someone from our migrant community has allowed us not only to enrich their lives, to enrich our lives and be a better bank.

Heritage Bank was formed in regional Queensland back in 1875. Since then, it's become Australia's leading member-owned banking.

The inclusive banking program began a few years ago here at Heritage because there was a growing number of migrants and refugees who are arriving here in our local town of Toowoomba.

We've really felt that we had an obligation as a community and as an organisation to understand more of how they felt and how they really want to do their banking.

[Nour Bitar]

My name is Nour Bitar. I work as a Senior Member Experience Officer at Heritage Bank.

I'm from Syria. I've been in Australia for almost 7 years. I'm always looking for an opportunity to grow.

My long term and short term goal is to stay with the big name like Heritage and People’s Choice bank to get a better position.

I just want to encourage everyone, all the employers, just to have a look, have a chat with the people from different backgrounds. We all have skills, we have degrees as well, but we just need the chance to start.

[Sharma Haller]

Through this initiative, we've been able to tap into an incredible talent pool that we didn't actually know existed and reflect the communities that we live in.

Watch Sharma and Nour talk about the value of workplace diversity.