Sales

Growing and managing sales

Find tools and information to help you:

grow your sales and expand your customer base
explore new ways to sell
meet your legal obligations when selling products and services.

Sales strategy and management

Finding new customers

Read advice on expanding your customer base, including tips on networking and converting contacts to customers.

Sales management and planning

Calculators, templates and advice to help you develop a sales strategy and manage your selling for maximum benefit.

Choosing sales channels

Explore how a multi-channel sales approach can expand your customer base, increase sales and grow your business.

Manage online sales and payments

Find out how to promote and make sales for products and services online.

Pricing products and services

Learn about pricing models and regulations, and use our calculators to work out ideal prices.

Sales promotions and discounts

Explore 8 sales promotion ideas. Use our top 10 tips and promotion-activity calculator to assess your activity.

Tendering

Learn about how your business can tender for supply opportunities, including the process for tendering and how to find government opportunities.

Writing a business capability statement

Use our capability statement tips and checklists to improve your tender responses, proposals, and pitches.

Exporting: the basics

Discover how to grow your business through exporting. Find out about assistance, advice and education programs to help you make the most of global markets.

Improving your selling skills

Improving sales skills

Step-by-step guidelines and tips to refine verbal and non-verbal communication for successful selling.

Communicating effectively

Practical advice for better communication in person, over the phone, in writing, and over video calls.

Preparing a business quote

What to include in a quote, how it's different from an estimate, and tips to make it work for you.