Legal obligations and consumer laws

Find out what legal requirements your business needs to meet when operating and dealing with customers.

Always seek professional advice for your specific business needs.

Legal obligations

Find out about complying with your legal obligations as a business owner. Set up your business correctly, have the right licences and manage risk.

Understand what your obligations are to protect privacy and personal information when your business collects details from customers.

Key information about business hours of operation in Queensland.

Read what laws you must comply with if you sell goods by measurement, or manufacture, pack, import or sell pre-packaged goods.

Find the codes of practice that apply to your particular business.

Find out about liquor and wine licensing in Queensland, including applications, fees and charges, community impact statements, and public objections.

Learn about building and maintaining a respectful, supportive and inclusive workplace so all employees can thrive.

Advice and guidelines to help you meet your legal and ethical obligations when selling products or services.

Learn what the Competition and Consumer Act 2010 (replaces the Trade Practices Act 1974) means for businesses and consumers in Queensland.

Learn how your business can provide fair and legal guarantees, warranties and refunds to your customers.

Understand the laws and regulations associated with advertising your business.

Find out how to comply with laws and regulations when setting prices for your products and services.

Examples, advice and a template to help you handle customer complaints in a positive way.