Supply general goods and services to Queensland Government

The Queensland Government provides opportunities for industry to collaborate and suppliers to supply general goods and/or services (GGS) to government.

The GGS group includes general, tangible and consumable products (goods) and services.

GGS is only 1 of 6 procurement categories that the Queensland Government has established.

Read more about supplying other types of goods and services.

Find GGS opportunities

Register as a new supplier

The first step to being considered as a preferred supplier of general goods and services is to register with QTenders as a supplier.

Follow the instructions to register and you'll be kept updated on opportunities relevant to your business.

Other resources and tools

Use these tools for finding GGS-related opportunities:

• Forward procurement pipeline – to find upcoming tender opportunities; view this video to learn more
• QTenders – to find current Queensland Government tender opportunities
• Queensland Government Arrangements Directory – to find current arrangements that are in place
• Resources for suppliers to Queensland Government.

GGS procurement groups

Each procurement group includes common-use supply arrangements (also known as standing offer arrangements; a register of pre-qualified 'suppliers' panel; or preferred supplier arrangements) which aims to streamline Government's procurement processes and achieve value for money for Queenslanders.

When government buyers are looking for a supplier for particular goods and/or services from one of these procurement groups, they can access the Queensland Government Arrangements Directory to search for existing whole-of-government common-use supply arrangements to find preferred suppliers.

If a suitable whole-of-government common-use supply arrangement isn't available, the government buyer should refer to their departmental procurement policies. Government buyers requiring support to find a GGS arrangement should email GGS.OED@epw.qld.gov.au.

GGS procurement sub-categories

The GGS category is made up of the following 12 procurement sub-categories:

To find out more, search the Queensland Government Arrangements Directory.

Common-use supply arrangements

Common-use supply arrangements include, but are not limited to, standing offer arrangements; a register of pre-qualified suppliers panel or preferred supplier arrangement.

Arrangements:

• are set up for government buyers to use when procuring general goods and services (GGS)
• deliver better prices, service, and quality for the Queensland Government
• are created using consistent terms and conditions, under which a supplier agrees to provide goods and/or services for a specified period (sometimes referred to as a 'header agreement')
• help streamline procurement processes and are typically established for whole-of-government use (meaning that a range of government departments and other eligible entities may buy from the arrangement)
• are sometimes referred to as a 'panel', where multiple suppliers are appointed.

Current arrangements

Use the Queensland Government Arrangements Directory to find information about current arrangements.

Read more about finding GGS opportunities, supplying to Queensland Government and resources for suppliers to Queensland Government.

Arrangement stakeholders

The principal

The principal is the department that issues a tender. Typically, the principal will allocate an arrangement manager/team who:

• is responsible for day-to-day management of the arrangement, including complaint management
• is responsible for developing and maintaining resources to help buyers using the arrangement
• provide advice about the arrangement's terms and conditions for suppliers and buyers
• monitors supplier performance against agreed measures, such as key performance indicators (KPIs)
• monitors supplier compliance with relevant laws and any relevant Queensland Government policies, including but not limited to the Supplier Code of Conduct, Ethical Supplier Mandate and Ethical Supplier Threshold
• may facilitate networking opportunities between buyers and suppliers, such as 'meet and greets' and other events.

Government buyers

Buyers that have access to arrangements:

• can access the Queensland Government Arrangements Directory to identify suitable arrangements. The directory provides information about an arrangement, supplier information, pricing and how to buy – such as the quoting process
  and how to place an order via an order form or contract
• are responsible for creating and issuing order forms/contracts with suppliers
• manage the relationship and deliverables with suppliers as detailed in the order forms/contracts.

Suppliers

Suppliers appointed to an arrangement have greater visibility to government buyers, as the use of arrangements must be prioritised in accordance with the Queensland Procurement Policy (QPP).

While the principal may undertake activities to market the arrangement to buyers, suppliers should also promote their goods and/or services, as set out in the relevant agreement.

Suppliers are encouraged to sign up for Buy Queensland supplier updates to stay informed.

Suppliers are responsible for:

• ensuring goods and/or services are delivered as detailed in the arrangement agreement and order form/contract
• ensuring information listed in the arrangement, such as contact information, is up to date
• providing reporting information to the Principal and buyer (as set out in the agreement and contract), which may be used to support on-going management of the arrangement.