Business Concierge
The Queensland Government Business Concierge connects small and family business owners with the right information on programs and services to support their unique situation.
Speak to a representative servicing your region—we have representatives available across Queensland ready to assist.
Local representatives
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Melissa Fox is your contact point for the Business Concierge in Far North Queensland. Based in Cairns, Melissa supports businesses from the Cassowary Coast to the Torres Strait.
- Phone: 0436 627 464
- Email: Melissa.Fox@desbt.qld.gov.au
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Gerard Millican is your contact point for the Business Concierge in North Queensland. Based in Townsville, Gerard supports businesses from Townsville and Charters Towers to Mount Isa and Burketown.
- Phone: 0427 733 099
- Email: Gerard.Millican@desbt.qld.gov.au
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Cassandra Wigginton is your contact point for the Business Concierge in Central Queensland. Based in Rockhampton, Cassie supports businesses in Mackay, Gladstone and Rockhampton to Emerald, Longreach and Birdsville.
- Phone: 0427 690 354
- Email: Cassandra.Wigginton@desbt.qld.gov.au
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This position is currently under recruitment.
When an officer is employed they will support businesses from Toowoomba to Roma to Charleville.
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Joe Proctor is your contact point for the Business Concierge for the North Coast of Queensland. Based in Gympie, Joe supports businesses from Wide Bay Burnett, Gympie, Sunshine Coast, Noosa and Moreton Bay.
- Phone: 0448 753 807
- Email: Joe.Proctor@desbt.qld.gov.au
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Glenn Ayrton is your contact point for the Business Concierge for the South East region. Based on the Gold Coast, Glenn supports businesses in Logan, Redland, Gold Coast and Scenic Rim.
- Phone: 0478 405 423
- Email: Glenn.Ayrton@desbt.qld.gov.au
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Lisa McBrien is your contact point for the Business Concierge in the Brisbane metropolitan area. Based in Mount Gravatt, Lisa supports businesses in Brisbane and Ipswich.
- Phone: 0439 116 598
- Email: Lisa.McBrien@desbt.qld.gov.au
Not sure which region you fit into?
Fill out our contact request form and we will refer you to the staff member best placed to support you.
Contact us
For more information on the Business Concierge contact us on 13 QGOV (13 74 68) or business@desbt.qld.gov.au.
Interpreter services
If you need an interpreter, phone 1800 512 451.