Business Concierge
The Queensland Government Business Concierge connects small and family business owners with the right information on programs and services to support their unique situation.
Speak to a representative servicing your region—we have representatives available across Queensland ready to assist.
Local representatives
Far North Queensland
Melissa Fox is your contact point for the Business Concierge in Far North Queensland. Based in Cairns, Melissa supports businesses from the Cassowary Coast to the Torres Strait.
- Phone: 0436 627 464
- Email: Melissa.Fox@desbt.qld.gov.au
North Queensland
Gerard Millican is your contact point for the Business Concierge in North Queensland. Based in Townsville, Gerard supports businesses from Townsville and Charters Towers to Mount Isa and Burketown.
- Phone: 0427 733 099
- Email: Gerard.Millican@desbt.qld.gov.au
Central Queensland
Cassandra Wigginton is your contact point for the Business Concierge in Central Queensland. Based in Mackay, Cassie supports businesses in Mackay, Gladstone and Rockhampton to Emerald, Longreach and Birdsville.
- Phone: 0427 690 354
- Email: Cassandra.Wigginton@desbt.qld.gov.au
Darling Downs South West region
This position is currently under recruitment.
When an officer is employed they will support businesses from Toowoomba to Roma to Charleville.
North Coast region
Joe Proctor is your contact point for the Business Concierge for the North Coast of Queensland. Based in Maroochydore, Joe supports businesses from North Lakes, Sunshine Coast and Moreton Bay to Fraser Coast and Wide Bay.
- Phone: 0448 753 807
- Email: Joe.Proctor@desbt.qld.gov.au
South East region
Glenn Ayrton is your contact point for the Business Concierge for the South East region. Based on the Gold Coast, Glenn supports businesses from Logan to Scenic Rim.
- Phone: 0478 405 423
- Email: Glenn.Ayrton@desbt.qld.gov.au
Metropolitan region
Lisa McBrien is your contact point for the Business Concierge in the Brisbane metropolitan area. Based in Mount Gravatt, Lisa supports businesses in Brisbane, Redland and Ipswich.
- Phone: 0477 763 143
- Email: Lisa.McBrien@desbt.qld.gov.au
Not sure which region you fit into?
Fill out our contact request form and we will refer you to the staff member best placed to support you.
Contact us
For more information on the Business Concierge contact us on 13 QGOV (13 74 68) or business@desbt.qld.gov.au.
Interpreter services
If you need an interpreter, phone 1800 512 451.